Prescription refills requested by you or your pharmacy require 72 hours to process. Refills may be requested Monday through Friday from 8:00am to 5:00pm.
Requests left with our answering service during non-business hours will not be filled.
Also, our office policy allows us to deny any requests for refills unless the patient has a follow-up appointment scheduled.
Refill requests should be called into the office during normal hours by dialing 978-323-0360. We will only contact you if there is a problem. Please contact your pharmacy to verify that your medication is ready for pick up.
To request a refill you will need to provide the following information:
• Name
• Date of birth
• Phone number where you can easily be reached
• Name and dosage of medication
• Name and location of pharmacy*
Please be aware that there are multiple ways to obtain your prescriptions. Some options may be a 30-day or 90-day supply that you pick up at your local pharmacy or a 90-day supply that is sent to your home through a mail-order pharmacy. Please make sure that you specify this information when requesting a refill. We will do our best to make sure we honor those requests.
Tufts Medicine at Lowell General Hospital – Health Portal